Terms of service

HOW TO ORDER / ORDER PROCESS

Select the products you are interested in, amounts, sizes, and all that’s necessary, and simply add the product to your shopping cart. This can be done by clicking the “add to cart” button. The product can be found in your shopping cart at any time. In your shopping cart, you can also remove products or make any other changes like replacing the amounts for example. You can add any other products by clicking “Continue shopping”.

If you are certain that you’re done and do not need any more items, move on and proceed to checkout. This can be done by clicking the button “Checkout”.

Fill out the necessary fields with your address and contact information. Then select delivery and payment methods.
After You have read our “Terms of Service”, click “Place order”.

Payment methods
Currently, one type of payment is available. If you choose bank transfer of credit card payment, our system will instantly direct you to the bank you have chosen. After paying, your order will be completed and you will receive a confirmation letter with the shipping information to the e-mail address you have entered. After affirming the bill and completing all the steps make sure that you leave the internet bank by clicking the button “Back to the service provider”.

In case you chose to pay via “Bank Transfer” simply transfer the total amount of your order to our bank account. All the account details and a confirmation of your order will be sent to the e-mail address you have entered. Your order will only proceed when the payment is done in 3 working days after you placed the order. Please indicate your order number and the name of the person who placed the order. This is necessary when paying from someone else’s bank account. If we haven’t received the total amount of your order in three working days, we will see it as a cancellation notice and your order will be canceled!

The conditions of sale apply to purchases of goods from the online store. The prices of the products sold in the online store are indicated next to the products. A shipping fee is added to the price. The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.

Product information is provided immediately adjacent to the product in the online store.

OVERVIEW

This website is operated by Tellem®. Throughout the site, the terms “we”, “us” and “our” refer to Tellem®. Tellem® offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.